Reference

deltabet Privacy Policy for Your Data

Your account, phone verification and wallet choices are covered in the deltabet Privacy Policy, so you can see what we collect and why before opening an account.

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PRIVACY CONTACTS

Where to Ask About Your Privacy Policy

A clear contact path helps when an account record or payment reference needs checking. From the account area, use the support route shown for privacy requests and include the phone number linked to your account, without sending a wallet password. If you are in Bandung or elsewhere in Indonesia, the same request steps apply; access remains where local law permits.

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Account record request

Ask us to locate the account details connected with your verified phone number. We may request account checks before releasing a copy, so the request reaches the correct person.

Wallet reference check

Include the DANA, OVO, GoPay or QRIS reference shown in your receipt when asking about stored payment data. We use that detail to separate your request from another account.

Policy clarification

Use the privacy contact path displayed in your account when wording is unclear. Tell us which section concerns you, and we will explain the relevant collection, cookie or retention step.

DATA PRACTICE

How We Handle Account Data

We keep this policy practical by linking each data use to an account action you can recognise. Phone verification supports account access, device signals help us identify unusual sessions, and transaction references…

Account details

We use the details you submit during account opening and phone verification to create, maintain and protect your account. We do not need your DANA, OVO, GoPay or QRIS wallet password for these steps.

Device signals

When you move from a mobile browser to desktop, we may receive browser, device and session signals. These help us recognise account access patterns and investigate a login concern you report.

Cookie controls

Cookies can remember session settings and support account navigation. Your browser provides controls to remove or restrict them, although changing those settings may affect the policy page or account sign-in flow.

Payment records

A DANA or QRIS receipt can contain a reference used to match a deposit query. OVO, GoPay, bank transfer and virtual account records are handled for status checking and account reconciliation.

Retention period

We retain account, security and transaction records only for the period needed for the purposes described in this Privacy Policy or where local law permits or requires continued retention.

Changes and deletion

Ask us to correct, access or remove eligible personal data through the privacy contact path. We will check account ownership first and explain if a record must remain for a stated legal or security reason.

Privacy Policy Questions About Your Account

These answers address the searches we hear most often about the deltabet Privacy Policy. They cover account opening, mobile access, local wallets, cookies and requests for personal data, while the full policy remains the controlling text where local law permits.

It covers account and phone verification details, device and browser signals, cookies, payment references, retention, security handling and the steps for requesting access, correction or removal of eligible data.

Yes. We may handle a DANA or QRIS reference, status and related receipt details to match an account query. We do not ask for your wallet password as part of that process.

Phone verification helps connect account access with the details you submitted and supports account security. The Privacy Policy explains this use, along with the checks applied before we answer a data request.

You can use the privacy contact path shown in your account and identify the phone number linked to it. We verify ownership before providing eligible records, where local law permits.

Cookies may keep a session active and remember navigation settings when you open the account area on mobile. Your browser can restrict or delete them, which may change sign-in behaviour.

Retention depends on the record and its purpose. Account, security and payment references remain for the period needed under this Privacy Policy or where local law permits or requires it.

Yes. Send a correction request through the privacy contact path, identify the affected account record and explain the change. We check ownership first and reply about the available action.

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